Terms of Service and Privacy Policy

Acceptance of terms and Conditions

By using this site the user agrees to accept and abide by the Terms and Conditions set forth in this agreement. These Terms and conditions shall be governed by and construed in accordance with the laws of the Australian State of NSW. The products offered for sale on this site are only available to individuals capable of entering into legally binding contracts. Any order placed by you via this site constitutes an offer by you to Designer Handles and Doors ABN – 19009164266 to purchase a product or service for the price (Including delivery and other applicable charges) specified in this website at the time you place your order. No binding contract shall be formed unless Designer Handles and Doors communicates to you that it has accepted your order and payment has been confirmed. Designer Handles and Doors retains title to the goods you order until payment is received in full for those products. Designer Handles and Doors  may revise or modify these Terms and Conditions from time to time and post such revisions on this page. Any use by you of the Designer Handles and Doors website after the effective date of any such changes or revision shall be deemed to be a continued acceptance of this Agreement, the Designer Handles and Doors Terms and Conditions, including its amendments and modifications.


All content on this site (Including but not limited to graphics, logos, photos, text, software and other data) remains the property of Designer Handles and Doors. The material on this site is protected by the copyright laws of Australia and, through international treaties in other countries. No part of this site may be reproduced, copied or reused without the express written permission of Designer Handles and Doors.


A Goods & Services Tax (GST) of 10 per cent applies to most goods and services purchased within Australia. All prices listed on this website in Australian dollars are GST inclusive. International sales will be GST exclusive.

Marketing Materials

Information collected may also be used to inform you of new products, services or special offers. All marketing materials sent to you will include an option to request removal from the marketing list.

Pricing & Currency

Advertised prices for products and services will be displayed in the currency of AUD (Australian Dollars)

Limitation of liability

The liability ofDesigner Handles and Doors to the customer in connection with goods or services supplied pursuant to any of the non-excludable rights defined by law.


All products you buy online from Designer Handles and Doors, are covered by the Designer Handles and Doors  Returns Policy. In addition, some manufacturers also offer their own guarantee or warranty for their products. No warranty will be given if the product, on inspection, has found to be abused in anyway what so ever or used outside of manufacturers product usage guidelines.

Our Returns Policy and any additional guarantees and warranties that may be offered by a manufacturer operate alongside and in addition to the Australian Consumer Law and do not affect your rights under the Australian Consumer Law. The benefits given to you by our Returns Policy either reflect our obligations to you under the Australian Consumer Law or are otherwise in addition to the rights and remedies you may have under the Australian Consumer Law.

Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of Acceptable Quality and the failure does not amount to a major failure”.

Where a failure does not amount to a major failure, Designer Handles and Doors is entitled to choose between providing you with a repair, replacement or refund. All claims must be returned to Designer Handles and Doors accompanied by a claim form and proof of purchase for inspection.

Designer Handles and Doors will always take a fair reasonable approach to remedy any warranty issues.

Change Of Mind Policy

If you simply change your mind, providing you return the product at your expense, unopened and in its original packaging and in original condition, Designer Handles and Doors will refund, replace with alternate product or offer an in-store voucher to the same value, within 14 days of purchase. These options are at the choice of the customer.

Damaged goods

In the event that goods are damaged in transit you must contact Designer Handles and Doors within 24 hours of receiving the delivery to arrange a return authorisation. All returned goods must be accompanied by a claim form.

Privacy Policy:

Designer Handles and Doors ("Designer Handles and Doors") operates handlesdoors.com.au and may operate other websites. It is Handles Door's policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Designer Handles and Doors collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Handles Door's purpose in collecting non-personally identifying information is to better understand how Handles Door's visitors use its website. From time to time, Designer Handles and Doors may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Designer Handles and Doors also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on handlesdoors.com.au blogs/sites. Designer Handles and Doors only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Handles Door's websites choose to interact with Designer Handles and Doors in ways that require Designer Handles and Doors to gather personally-identifying information. The amount and type of information that Designer Handles and Doors gathers depends on the nature of the interaction. For example, we ask visitors who sign up at handlesdoors.com.au to provide a username and email address. Those who engage in transactions with Designer Handles and Doors are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Designer Handles and Doors collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Designer Handles and Doors. Designer Handles and Doors does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Designer Handles and Doors may collect statistics about the behavior of visitors to its websites. Designer Handles and Doors may display this information publicly or provide it to others. However, Designer Handles and Doors does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Designer Handles and Doors discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Handles Door's behalf or to provide services available at Handles Door's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Handles Door's websites, you consent to the transfer of such information to them. Designer Handles and Doors will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Designer Handles and Doors discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Designer Handles and Doors believes in good faith that disclosure is reasonably necessary to protect the property or rights of Designer Handles and Doors, third parties or the public at large. If you are a registered user of an Designer Handles and Doors website and have supplied your email address, Designer Handles and Doors may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Designer Handles and Doors and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Designer Handles and Doors takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Designer Handles and Doors uses cookies to help Designer Handles and Doors identify and track visitors, their usage of Designer Handles and Doors website, and their website access preferences. Designer Handles and Doors visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Handles Door's websites, with the drawback that certain features of Handles Door's websites may not function properly without the aid of cookies.

Business Transfers

If Designer Handles and Doors, or substantially all of its assets, were acquired, or in the unlikely event that Designer Handles and Doors goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Designer Handles and Doors may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Designer Handles and Doors and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Designer Handles and Doors may change its Privacy Policy from time to time, and in Handles Door's sole discretion. Designer Handles and Doors encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a handlesdoors.com.au account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.